


Backmarket est la première marketplace dédiée aux produits reconditionnés. Notre mission ? Rendre la consommation de produits ressuscités mainstream.
70 - 100 kg CO₂
saved by buying this product compared to its new equivalent
Give it a second life!
🔧 Get it repaired by a pro via EPA Recycling Resources
♻️ Recycle it easily through Earth911
Dero the Koala
answers your questions
Dero is a platform that searches for the best secondhand and refurbished deals for you. Since our koalas are already busy with this big responsibility, we let our amazing partners handle the rest.
When buying on Backmarket, you have a warranty of 12-24 mois
Backmarket will give you 14-30 jours in case you need to return your product.
Backmarket will deliver in 2-5 jours ouvrés
You should contact Backmarket where you made your purchase and payment. You can usually find the customer service contact information in the order confirmation email you received.
Thanks for asking.
Dero is free for all users because our koalas can only be paid in eucalyptus and for now, they have enough until 2030. We will soon have a membership to support our operations and we would be happy to have you on board at that time 😉
Buying secondhand, refurbished, or remanufactured products is generally cheaper than buying new products and can help you save money while preserving resources. These products, having already been used, do not require new resources or energy to be manufactured. This helps extend the life of existing products and reduce waste, which is less damaging than buying new. However, it is essential to note that there may be differences in quality and warranty between these products and new ones.
P.S. Remember to only buy what you really need, even secondhand. Dero will thank you!
If your product no longer works, we recommend checking with local electronics recycling centers or online resources to find the best way to recycle your product.
You can also search for repair services in your area to see if someone can fix your product.
Refurbished products are classified by condition:
Refurbished - Like New: No visible signs of wear
Refurbished - Excellent: Minor micro-scratches
Refurbished - Good: Visible scratches and signs of wear
Refurbished - Fair: Noticeable scratches and signs of wear
Used: Sold as-is, without professional refurbishment
All refurbished products are fully functional and tested.